Airtel Landline
Cutting landline

I have an Airtel landline and broadband connection. Payment has been made on a regular, monthly basis by direct debit. Last month as usual my bank account has been debited. However, yesterday the telephone was cut and the reason given was 'non-payment of bill'. This is a ridiculous situation and makes me angry for the unnecessary inconvenience. Not only that, I had to pay the amount again before they agreed to reconnect my landline. What has happened to the money debited from my account and who is responsible for this mess?

Company: Airtel Landline
Country: India

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