DTDC
Consignor's name missing

Christoph Zacharias

18/03 14:55

dtdcco@dtdc.com, css.co@dtdc.com, dtdcho@vsnl.com, css.bangalore@dtdc.com

Hi

Today I received consignment no. D02668095 addressed to my wife.

The consignment doesn't mention the name and addresss of the consignor. It simply mentions the number "ZL3896" against the name of the consignor.

I strongly feel that the consignee or her/his representative has a right to know who the consignor is. Also, DTDC shouldn't be allowing people to send anonymous parcels.

I mentioned this fact to the delivery boy. I found him very indifferent to my cause and, on top of it, rude. He said, "I have 100 consignments to deliver. You either accept this consignment or I will return the

consignment'. This, I believe, is no way to treat a customer. He didn't

seem to understand me or, as is more likely, he didn't really care.

I expect a proper explanation in this matter within 24 hours from the time of this email.

Company: DTDC
Country: India

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