Loop Mobile
Non Refund Of Deposit

Telecommunications

I had cancelled my services with Loop Mobile from 10th Nov I was informed that my security deposit Rs.8000.00 (approx) will be refunded in 45 days. Not having received the same I wrote to them on 23rd Dec to which they replied on 27th Dec :

27th December

Dear Mr. Toprani,

Ref- Loop Mobile No. 9821547949

This is with reference to your email dated 23/12 addressed to us with regards to your Refund related concern vide our docket number DOC-SR-241247253.

We seek to resolve your concern and had forwarded the same to the respective team for a suitable review and as per the feedback received we take this opportunity to confirm that, the refund amount is in process and the same will be dispatched to your Mailing address within 10 working days.

Trust the above is to your satisfaction.

Thanking You.

Yours truly,

For Loop Mobile (India) Ltd.

Nikhil Hate

Customer Service Delivery

Since then I have not received my deposit nor are they responding to my mails. I seek your help in getting my refund along with interest.

The public should be made aware of the malpractice of this company.

Thanking You,

Yours Truly,

Jagdish Toprani


Company: Loop Mobile
Country: India
State: Maharashtra
City: Mumbai City
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