BSNL
Caller tune purchased but not activated, repeated complaints at helpline does not help

I successfully purchased caller tune code 600110 on 21.02.2008 but not activated till date although charged. i am complaining daily to helpline 9400024365 without any result so far. according to their advice, i tried to purchase the same tune through sms at 56700 on 05.03.2008 and got a reply that it can not be reallotted since it has already boeen subscribed on 21.02.2008! according to the advice of helpline, i purchased another caller tune code 600113 on 05.03.2008. an sms congratulated me for purchase of the tune but surprisingly again it has not been activated! I want my caller tune activated or the whole amount of money charged against purchase of the tunes may please be refunded.

Company: BSNL
Country: India
Site: bsnl.co.in

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