Matrix
Non working of Matrix SIM in USA

I took a SIM for my short visit to USA (during 5th October to 11th October). The Matrix people had taken

a cheque for Rs. 5000/- from me, which they got cleared fast on 7th October. I have repeatedly put to their notice

again and again that the sim provided to me did not work in USA. This was intimated by me through an SMS while

I was in USA and later through an email from there. I am sorry to point out that the services provided to me by Matrix

were highly unsatisfactory.

This is an irony that a customer can only complain and there is no penalty for the service providers in case service is

not provided. I faced lot of difficulties when the Matrix SIM did not work in USA.

Dr. Vinod Nikhra

www.vinodnikhra.com

www.nikhrafoundation.in

Company: Matrix
Country: India
State: Delhi

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