Mntl dolphin trump pre-paid
Billing without call being connected

Re: Complain no 18300098, Billing without service, request to credit back my prepaid a/c.

I am now forced to use airtel and have call fwding from my mtnl.

MTNL have low signal at Janakpuri C4b block. The nearest tower shows as Pankah rd or janak cinema. In last 3 weeks every time I call to Australia the call drop before ringing or during ringing and I am charged about Rs20 for the service which I didn't got at all.

I have been charged in access of Rs400 for 20 such calls all to Australia. I want all the charge on call to Australia in last 3 wks to be credited back to my prepaid account.

Further you have problem in tuning switchover between 2G/3G. As the signal is poor the phone moves between GPRS/3G attached. When this happens during call it drops the call.

Company: Mntl dolphin trump pre-paid
Country: India
State: Delhi
City: West Delhi

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