Mobile phone- aircel
False billing

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From: vineet_chowdhary@hotmail.com

To: care.kolkata@aircel.co.in

Subject: COMPLAINT- MOBILE NO : 9830675437

Date: Mon, 21 May 12:52:38 0530

Dear Sir/Madam,

This is with regard to my mobile no. 9830675437, for which i have received a bill of Rs.13, 061.00 for the month of april.

I have gone through my itemised bill in which i have been charged for high VAS usage (3G services), from 06th april onwards. This is to bring to your kind attention that i have changed my 3g plan on 05/04 from Rental of Rs. 602pm to a rental of Rs.802pm. Your bill doesnt indicate of the same anywhere and i ve been highly charged during that period.

I would kindly request you to go through the telephonic recording of 05/04, which i had with the customer care, and received the confirmation of the plan change after which i started the data usage.

Hope u take the matter seriously and take necessary actions for the same, as disconnection of my mobile number, will hamper my business to a great extent and lead to financial losses, as i m maintaining the same number since last 8 years (7 yrs with Vodafone, apprx 1year with Aircel).

Thanking you,

Yours Truly,

Vineet Chowdhary.

Company: Mobile phone- aircel
Country: India
State: West Bengal
City: Howrah

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