MTNL
No Service Since a Month

My MTNL landline connection is dead for over a month. Despite the many efforts made there no heads up in how to have to have it fixed. Below is the mail I sent to "SENIOR OFFICERS" as per MTNL website (Link: http://mtnldelhi.in/gm_dgm.htm) but they have not been replied to.

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7/10 Gmail - No Service Since Over a Month

https://mail.google.com/mail/u/1/? ui=2&ik=cc63632b48&view=pt&search=sent&msg=1386b6379c335338 1/1

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Gaurav Goel

No Service Since Over a Month

Gaurav Goel Mon, Jul 9 at 4:27 PM

To: agmlegalnorth@gmail.com, gmrhn@bol.net.in

Dear Sir/Madam,

I am Gaurav Goel and own the connection number 011-27452026. It has been over a month now since my

connection is dead. I have repeatedly contacted the customer care, the AGM of the local sanchaar haat, the

MTNL linemen in person but in vain. My week old complaint no. A38 with Sanchaar Bhawan remains unattended

to. In contrast to the absolutely poor service and negligence on part of MTNL; the only thing which is timely is a

bill for a connection which has been dead for a month.

What is the customer grievance redressal system at MTNL. Can a dead connection be activated? I wish to

terminate a dead connection with active bills.

Regards,

Gaurav Goel

Ph.: 98999 03711

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Company: MTNL
Country: India
State: Delhi
City: North Delhi

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