MTS
Unexplainable deduction of data balance

Hi,

MTS has been deducting my data balance like hell, i mean they deducted 1.3 gb of my prepaid data balance, when i have not even used 200-300 mb, and they are so smart to avoid complaints that whenever i want to contact them, they disconnect the chat after hearing the problem.

I don't want to use abusive words here but they are really very unresponsible. last month i contacted their online chat for speed problems, they did the same, i tried to contact them many times and everytime i tell them my problem they disconnect the chat, and now again today i tried to contact for my data usage problem the guy there Rahul disconnected the chat. What a great customer service they have.

Worst customer service i have ever got.

9152140096

Company: MTS
Country: India
State: Uttarakhand
City: Dehradun

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