Naaptol.com/e-phone
For Refund against the bad quality mobile phone

Respected Sir,

I have bought a mobile phone i.e e-phone from the naaptol.com which is an online provider and am facing the problem from last 15 days this mobile phone was purchased by me in the month of october-09 and was exchanged against the problem in december-09. Since last days i am facing this problem and i have talked with them on 13th Feb and i told abt the same problem occuring again and again and i too asked for the refund and i was told to send the mail on replyfromnaaptol@naaptol.com and have mailed it on the same day but the answer was not provided to me till today and again i called today to them after telling my problems they told me of no refund and have cancelled my call and than i again called again the call was disconnected and the third time i called them were not ready to hear my problem and so i please u to take attendance on this problem occured with me and hope u will hear my problem and do the procedure as early as possible and u will help me in facing against this problem.

Thanking You. Your's respectively,

Mahendra Punjabi

Some Details:

Order Placed By Name: Deepak M. Punjabi

Mobile No: 9427855290 / 9898148051

I am sending the complete data from downwards placed by naaptol on their web site naaptol.com...

Order Details

Product: Touch P-phone

Quantity : 1

Order Amount: Rs. 4999.00

Current Status: Re Delivered

Shipping Detail: DEEPAK M. PUNJABI

C/O CHIRAG HOUSE NO.4, KASHMIR PARK, NANAKUMBHNATH ROAD, NADIAD

NEAR KIDNEY HOSPITAL, KHEDA

NADIAD - 387001 (GUJARAT)

9427855290 / 9898148051

Order State State Date States Updated

Re Delivered 12-16 11:53:03.0 Remark: As per First Flight delivery & RTO status report received on 15/12

Reshipment Delivery Date : -

Order Reshipped 12-14 12:37:26.0 Remark: As per First Flight CONNECTION DETAILS status report received on 14-12

Reship AWB No: B11906360

Reshipment Date : -

Ready for Reshipping 12-11 14:03:16.0 Remark : -

Request for Replacement 12-11 14:03:12.0 Remark : -

Parcel Received Back 12-10 18:28:49.0 Remark : -

Dispatch From Customer End 12-10 18:27:55.0 Remark : -

Reverse Pickup 12-10 18:27:24.0 Remark : -

Order Delivered 10-31 10:39:14.0 Delivery Date : -

Remark: As per Blue Dart Delivery RTO & Undelivered status report received on 30 Oct

Order Shipped 10-12 09:35:58.0 Shipment Date : 10-12 00:00:00.0

AWB Number: LB0661997

Remark: AWB corrected as per First Flight p/up status report NAAPTOL BOOKING DTD 10/10 received on 12 ct2009

Picked Up 10-10 11:44:59.0 Remark: P_Atlas_07Oct09_AFL_COD_172

Cargo Ready 10-09 11:43:44.0 Remark : -

Order Verified 10-09 09:28:28.0 Remark: JAHAN

Company: Naaptol.com/e-phone
Country: India

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