Add on card - post paid
Non issue of Post paid card

Telecommunications

I approached Viewpoint Infocom situated at Vasai East at 2.00 PM for an add on sim card with my No.9326470962. He asked for documents, my photograph and Rs.500/-. I immediately provided all the above. After receiving the money the person on the counter told me that I would get the card only at 6.00PM which would be delivered at home. I then demanded a receipt for the payment. They gave me a hand written receipt without any seal or stamp on a plain paper. When they did not turn up till 6.15PM I again visited the webworld.. I was advised that the card would be delivered at 9.00Pm. Now I demanded for a printed bill on which I was given a Tax invoice for Activation charges for Rs.250. and they told me the balance would be computerised bill which will be given with the care. Now it is 9.30, I have neither received the care nor are the phones given on the Tax invoice are reachable.

I have been using the reliance phone since the DAPO offer and the services were good. but the new out lets spoil your image. This may kindly be looked into.

V.P.Muralidharan.


Company: Add on card - post paid
Country: India
State: Maharashtra
City: Thane
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