Add on card - post paid
Non issue of Post paid card

I approached Viewpoint Infocom situated at Vasai East at 2.00 PM for an add on sim card with my No.9326470962. He asked for documents, my photograph and Rs.500/-. I immediately provided all the above. After receiving the money the person on the counter told me that I would get the card only at 6.00PM which would be delivered at home. I then demanded a receipt for the payment. They gave me a hand written receipt without any seal or stamp on a plain paper. When they did not turn up till 6.15PM I again visited the webworld.. I was advised that the card would be delivered at 9.00Pm. Now I demanded for a printed bill on which I was given a Tax invoice for Activation charges for Rs.250. and they told me the balance would be computerised bill which will be given with the care. Now it is 9.30, I have neither received the care nor are the phones given on the Tax invoice are reachable.

I have been using the reliance phone since the DAPO offer and the services were good. but the new out lets spoil your image. This may kindly be looked into.

V.P.Muralidharan.