Nokia
Nokia new handset not working properly

Telecommunications

Dear Sir,

I have purchased nokia handset 1508 CDMA (Bill No. 2998 dtd. 11.09.10) from "Eshka Communication, 221, Bazar Sita Ram, Delhi-10006.

It has been observed that handset automatically gets switched off inspite of being fully charged. I have visited Nokia customer care at "Gulati Communication, F-12, Baghat Singh Market, Near Goal market" where it has been told that some software need to be installed in it hence i have submitted by handset for repair purpose on 15.10.2010.

Now no action has been taken yet and when i have contacted Nokia service centre it has been told that it will take another one weeks time to get it repaired.

My grievances are as below:-

1. Why newly purchased Nokia handset (1508 CDMA) run into this technical snag??

2. Why is it taking too long to rectify this problem??

I request to take early action in this regard.

With Regards

Ankush Mittal

(09811864618)


Company: Nokia
Country: India
State: Delhi
City: Central Delhi
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