Nokia
Customer care

I have a Nokia mobile which has been using for the last one year. It was a very old phone so I thought it is the time to get software updation that's why I given to Nokia customer care center in Pattom, Trivandrum. They said to me that they can't update it's software and then given back to me but that time onwards the mobile is not working even the display is not appearing. and also They were harassing and insulted me in front of other customers. One of the executive tried to touch my body and said keep your mouth. Actually I was really shocked and this is not for me everybody has felt like this. and also most of the executives have not good knowledge in the product wise. I can get the mob after two or three days. I asked then how could I manage for these days they said they don't know. Finally they charged 600 for another old phone and given to me and said that I should given back to them with in two day. But till the time I have not been getting any calls from them.

Company: Nokia
Country: India
State: Kerala
City: Thiruvananthapuram

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