Nokia n79
Lank screen

Sir,

last year i purchased nokia n79 in the month of october the phone works fine bt on 26 march i found the screen of my phone goes blank bt all the other things are working fine,

so i went to nokia care

after 2 days they rang me and said they were unable 2 resolve my problem so they are forwading my cell to head office after 10 days they rang me and said ur phone is replaced as it was not repaired, i went their the given me 2nd hand nokia n79 as their was 2 rush so checked basic features like recording, music player etc. and unable 2 look those sctraches but when i saw my phone in my home closely i found lots of scratches

and the keys look jammed very hard

not working smoothly, as nokia care get closed at 7pm

so next day as early i went their and said m nt going 2 accept these phone as it looks really 2nd hand, they refused 2 accept bt later they accepted and again they called me 2 days before thay r giving me same phone wid change cover whose keys are not working smoothly, and top sliding key is hanged

when i asked them ok atleast u replace my old phone hardware and keep keypad and other outer panels same they refused to do so

moreover when i talked 2 customer care they said they replace such phones wid the phone which one of their techncian use, then i said it means u giving me 2nd hand fone, he did'nt replied me and transferred my call to grahak santusti seva

all this things are 2 much,

m in a no mood 2 accept old phone

and i get frustated to when i visit nokia care

please help me

no 1 want to tolerate such things wid a product who costs him rs 14, 500

phone no-- 9534150503, 9234455906

email id-- sinha059@gmail.com

Company: Nokia n79
Country: India
State: Jharkhand

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