Aircel
Reasons for my outgoing deactivate

I am Aircel postpaid customer, my bill plan 349 Rental CUG Connection from ACME Tele Power Ltd. My no is- 9854066190. I m using this no before one year. But recently I m facing heavy problem in this no. My Credit limit 1000/-. My Outgoing deactivate in 85% (Rs-850). My outgoing deactivate in 7 June. I am Paid Rs- 1000/- means 150/- extra paid customer care tell me your bill is (-150.00). After 5 days 12 June time-12PM my outgoing call again deactivates. I m confuse, I m calling customer care in 12PM. Customer care tells me your bill is 226/- means 22%. I asked why my outgoing deactivates. Customer care tells me our system is not updated before 11 June 10.30 AM Please again call after 4 hour for updated bill. Please you pay Rs- 1000/- but I don’t agree this payment. Next- after 2 hours 2PM I goes to Cell city and I deseeded agree 1000/- payment. But cell city tell me your bill & you are payment Rs- 2200/- for your outgoing service activate. Next- after 2 hour 4PM I again call in aircel customer care. Customer care tell me your bill is 3800/-.

Please reason in deferent from Rs.-226/- to Rs-3800/- in 24hours. My credit limit Rs-1000/- and my outgoings service in deactivate in Rs- 850/-. How this possible cross 850/- and excess Rs-3000/- Please reply. my mail id- mijajurali@yahoo.co.in. My alternate no- 9957189538.

Company: Aircel
Country: India
State: Assam
City: Dibrugarh

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