Black berry services
Not providing proper sevice

Hi

I have Purchased Blackberry on 30th of September from Reliance

Digital, Ambiance mall, Gurgaon, Haryana. Since i bought i recognise there

is some problem in hand set while playing media player, i went back to

store, sale's Representative of Blackberry. They suggested me upgraded the

mobile software from 7.0 to 7.1 that i can go to any Blackberry service

center and they will take max 30 to 45 minutes.

I went to the service center and come to know that it will take 10 to 15

day, still i deposited my mobile. In next copule of hours i refused to wait

for this long and went back to service center and took back the hand set.

Un luckily on same evening my hand set was dropped in raining water for some

second, some how i made all right, but the CAMERA was not working.

I had to go back to service center and told the person what ever so

happened then I deposited my hand set again on 03 Decmber 2012. After 2 day

on 5th of December i got the call from Blackberry Service executive

Manoj and he suggested me to come and collect the Mobile as we can not

repair your mobile. And I got the below reply from the person.

**

*"you are not understanding come and collect your mobile... but i will try

as today is 5th december collect your mobile on 20th december still your

mobile will be not repaired, if you want you can get it repaired in any

locla mobile service store*."

I am ready to pay for the service charges but I haven't got the proper

service from your support, could you please help me and advise me to get my

mobile repaired. Please contact me once you come across this mail.

I am not getting any sort support from black berry services, please help me out this.

Thanks & Regards

Subhendra sharma

Mobile: 91-8588837782

Company: Black berry services
Country: India
State: Haryana
City: Gurgaon

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