Idea Cellular
Wrong information given and misguided during roaming in india

Hello sir/Ma'am

With reference to the above title I would like to say the following things:-

1.I bought Idea Sim card (Mob. Number -- 9723636213).in last week of oct.2012. Rs. 98 recharge was done on 2 nov. 2012.I asked Idea representative about net pack working in roaming before the recharge is done he told me it'll work very well in roaming too. But it did not work in roaming.

2.Recharge of Rs. 50 was also done in this number but balance not received in number. After this I asked about the recharge whether it has been successful Idea representative told me that recharge is successful. Still balance is not shown. On 25 and 26 nov.2012 (to Sachin) I asked about the recharge query he told me that some service is activated from september so balance is deducted.

3.Also i talked to Idea senior representative about this, they also told me the same thing. Ther are being contacted by me from the mobile number-9409638144.

4.Now my problem is this, i received nothing as balance inspite of doing recharge of balance and net pack.

5. Today on 21 dec I talked to Idea representative Miss Suzuki, Miss Sarika and finally their senior Mr. Sanjay They told me that on the date 25 nov.2012 no recharge has been done as per their records so we can't help you. You forget ur recharge.

Please help me as I am very unpleased from Idea Service.

Thanks a lot.

Company: Idea Cellular
Country: India
State: Gujarat
City: Surat

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