BSNL
Not shifting my phone connection

Dear sir,

I have requested online for shifting of phone (080-25246235) through http://selfcare.sdc.bsnl.co.in on 12th Dec with service request number 17642512181. The shifting of phone did not happen till 21st Dec.

Then I placed a complaint in BSNL customer care portal on 22nd Dec with complaint number 17713518022 to know the status of the service request 17642512181. The ticket has been closed, without any comments and resolution.

Hence I walked into BSNL customer care Indiranagar branch to place a manual request for shifting of phone on 26th Dec with request number 26.

Is there any other way, I can escalate the issue? Could you please look into this issue, and getting it done?

Thanks,

Hari

Company: BSNL
Country: India
State: Karnataka
City: Bangalore

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