RELIANCE 3G DONGLE
Unfair Deduction

Dear Sir,

I purchased reliance’s Prepaid 3G Dongle Connection a few days back and after it was been activated I recharged it with Plan of Rs.255 they gave me a Main account Balance of Rs.73 and 1 GB data. But when I started using it they charged it from my main account balance rather than from my 1 Gb data which was been offered on that recharge. I filed a Complaint and they gave me a time limit of 24 - 48 hrs but unfortunately the issue was not resolved in the given time. Whenever I call their Customer Care Support they don't provide me the proper information. Between they are so unprofessional that they deny tranferring call to their supervisor whenever asked.

I want an action to be taken with regard to my complaint and want my complaint to be resolved ASAP. And one more thing I want a strict action to be taken against those CCE's which don't even know how to talk to a customer.

Regards

Shahid Showkat Mir

MSISDN No. (3g Dongle): 9018995732

Complaint Docket No: 195681551

Alternative No: 9018849502

Email ID: shahidmir1988@gmail.com

Company: RELIANCE 3G DONGLE
Country: India
State: Jammu and Kashmir
City: Srinagar

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