Loop Mobile
Postpaid Faulty System

My number is 9773263986 and i have recently migrated from prepaid to postpaid and where I am using Super Value 99 plan which has 200 minutes and SMS free and 1 GB GPRS free. Now my credit limit is set as 750 by loop mobile. Exucutive from loop mobile care has said that all these free bees will be charged initially and then settled when the bill is generated. I have used 60 MB of free data and my 90% limit is already elapsed. Now if I use 10 MB more data my services will be discontinued. Also if I settle my unbilled amount now and I want to use 1GB free data I will have to pay 10000 rupees to loop mobile which will be blocked because loop mobile has set my credit limit very low and because the system is faulty.

I am not going to pay unbilled amount for the free bees and end up blocking 10000 rupees. Please correct your system or increase my credit limit. Also as Aiyappa was not able to help me, I asked him to connect to seniors but he said they were busy so I asked him to register a call back on which he said he has registered a call back and I will be communicated in 4 hours but it never happened. Its very poor service loop mobile is providing their customers

Company: Loop Mobile
Country: India
State: Maharashtra
City: Mumbai Suburban

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