Aircel cellular (Mobile Service)
Wrong Commitment in mobile portability for the Mobile Number 94440 87965

Telecommunications

To ap@trai.gov.in

cc "srini.samy",

talktoaircel@aircel.co.in

date Tue, Mar 15 at 12:09 PM

subject Fwd: Wrong Commitment in mobile portabiolity for the Mobile Number 94440 87965

mailed-by gmail.com

Dear sir,

Please find below the issue and solve my problem, aircel people are taking my issue very lightly and no one have called me till now. First time i am entering in to aircel network, starting itself they have showed there customer service how it would be.

need a help and I am loosing business every minute.

Kindly take this issue very seriously, damage will be claimed till the service will be get connected.

Please revert

thanking you

regards

P. Saravanan

Alternate number (99523 15877)

&&&- Forwarded message &&&-

From: saravanan p

Date: Tue, Mar 15 at 11:22 AM

Subject: Wrong Commitment in mobile portabiolity for the Mobile Number 94440 87965

To: talktoaircel@aircel.co.in

Cc: chaubemc@trai.gov.in, "srini.samy"

- Hide quoted text -

Dear sir,

This is saravanan (My Mobile No. 94440 87965) and i am using bsnl

connection till yesterday night from in my business mobile is

very important and i am using this connection with out any interuption

till yesterday evening.

Actually I have applied mobile portability through aircel, and the

executives are wrongly commited the aircel service will be activated

in the midnight only and we will take only 10 minutes for the

activation after signed application i have received the sms from

aircel (Dear Customer, your request of mobile portability is approved.

Date and Time of Activation is 03/14 23.39.00) sms time is

14.03.2011 11.15.15 am.

The Executive Name is Mr. Vivek (9094042271) and his co-ordinatore Mr.

Srini samy.

Reason for mobile portability i have shifted my residence from

korattur to kodambakkam i don't have proper network in my residence

from BSNL, In this connection i have applied the aircel mobile

portability.

I am loosing my business every minute from 8.30 am on 15.03.2001. I

have called your customer care executive today morning 7.30am, 10.15

am & 10.30 am, finally they have committed I will get my connection

within One hour time, it means I should get before 11.45am.

I need a complete solution for the same, some higher officials should

take this issue in a priority way to solve before 11.45am.

I will claim the damage if the connection will not activited after 11.45 am.

Kindly revert

regards

P. Saravanan

94440 87965


Company: Aircel cellular (Mobile Service)
Country: India
State: Tamil Nadu
City: Chennai
  <     >  

RELATED COMPLAINTS

NMMT BUS TRANSPORTATION
ROUTE COMPLAINT

Aircel
Selling schemes surreptitiously against the customers consent

Aircel Postpaid
AIRCEL Cellphone sim portability poor service - reg

Aircel
Cheating in monthly bill

IDEA postpaid connection
False Commitment & Negligence Service

Aircel
MISGUIDED BY AIRCEL TOTAL TEAM

Idea cellular company
Echarged with 110 but balance not available

AIRCEL ANDHRA PRADESH
SHORTAGE OF INFORMATION

Aircel Dishnet Wireless LTD
Pending Payment