AIRCEL LTD
Not responding for postpaid to prepaid

Dear Sir,

Am owning 9715797979 for the past four years. I requested to change my postpaid service to prepaid, but no proper reply from aircel mainly from the dealer side (Mercury Networks). N number of problem faced regarding the GPRS & CUG plans. For the past three months am asking the dealer side to change my number for prepaid but no response. Dealer side response is too worst. In October have asked to deactivate my GPRS plan but 6 months they haven't took any steps to deactivate, after 6 months follow up at last they deactivated it. In CUG charged unwanted for four months. Kindly do the needful to change my plan from postpaid to prepaid.

Regards

Sunda

Company: AIRCEL LTD
Country: India
State: Tamil Nadu
City: Erode

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