Airtel
Incorrect bill issue

My name is Srivatsa MR, and I am a resident of Bangalore. My mobile number is 9972096615

I have been facing problems regarding billing and payment from Airtel.

Airtel has been regularly calling and sending me sms and email reminders to make a bill payment. However, I have repeatedly pointed out to them that the amount mentioned in the bill (Rs. 1424) is different from the amount they have asked me (Rs. 1774).

The problem is that the bill they have issued does not have full details. How can I pay without first receiving a bill that has all details of total amount to be paid?

I have already expressed my readiness to pay if the correct bill amount is furnished.

I have repeatedly asked them to understand this problem, but they have made NO efforts to do so.

Further, they stopped outgoing calls and sms from my number yesterday (June 13), which has severely affected my freedom to conduct my professional duties in a normal manner.

Despite my repeated request to them to call me and talk to me, there has been no such effort.

Airtel must apologize for causing trouble and inconvenience to me and for harassing me with payment demands. Further, adequate compensation should be considered for cutting off normal services to my number, which adversely affected my freedom to do my work.

Company: Airtel
Country: India
State: Karnataka
City: Bangalore

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