Airtel Broadband
DSL USAGE NOT DISCOUNTED AS PER PLAN

I have a problem with the Airtel Broadband bill generation since Sep 2011.

DSL Usage have not been discounted for the last 3-4 months, for which respective adjustments are being done in the consecutive months.

Due to which, I have raised SR in the month of Sep But every month once the bill got generated, i am able to see the late fee and non-discounted DSL usage amount.

And also, i am getting calls from Customer Care (919629037863) to pay the o/s 388 which i am not clear how could it be possible without knowing the exact correct amount.

Please clarify on this.

Company: Airtel Broadband
Country: India
State: Tamil Nadu
City: Chennai

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