Airtel
PROBLEM IN USING THE RC89 GPRS SERVICE

My issue is as follow:

On 7th Dec I received the SMS from AZ-Promo the SMS was "GPRS on RC89. Recharge to enjoy 100 MB 30 days (between 8am-11.59pm) and 2GB 30 days (12midnight-8am). After free usage download charges on gprs surfing@30p 50KB".

On 9th Dec I recharged with the voucher 89 to availing the GPRS service and started using it. For this I got the 102 Rs INR for 100 MB usage in between (8am-11.59pm).

Complain: When I use the GPRS before 8 am and after 12 midnight then the amount is detected from the 100MB day usage balance. When i tried to contact customer care then i am not able.

that means we are not getting the 2 GB free for night use. it is absolutely fraud with the Customers.

Company: Airtel
Country: India

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