Airtel
Sim locked despite all valid documents and advance payment without any prior notice

Sir,

I am a student of IT, BHU, Varanasi and Mobile No. 9695810485 was in service since 21st July. But suddenly the services on this number has been disconnected without any notice or information and now on contacting Airtel Authorities, they say that this number is an invalid one. This is a prepaid service and about Rs.500 is lying unutilised. I am facing a lot of problems as this number is registered with College for communicating all information. Pl. have a look of the reply from Airtel authorities also :

Subject: Re: 9695810485 [|BAL|9695810485|130220108813|]

From: 121@airtelindia.com

Date: Mon, February 15 12:42 pm

To: vnjha@bhelbpl.co.in

Priority: Normal

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Dear Sir:

Thank you for contacting Airtel.

You have expressed concern regarding your Airtel number 9695810485.

We regret to inform you that, we are unable to process your request as the mobile

number specified in your mail is not valid number.

Hence we kindly request you to provide the valid number to initiate further action.

Dial *121# (toll free) from your mobile and get instant information for your Prepaid

or Postpaid Account on your Mobile Screen

For further assistance, mail us at 121@airtelindia.com.

We thank you and value your association with Airtel.

Warm Regards

Sruthi Subashbabu

Customer Care

Bharti Airtel Limited

Company: Airtel
Country: India

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