Airtel
Message not free

I have recharged with Rs 52 according to which i should get 500 national and local message free for 30 days. But on the contrary, my message have been charged from day of recharge. In 28 days, i have called customer care about 12 times regarding this problem, but most of the time they disconnect my number or tell to to wait for fix number on days. Even their supervisor told me that my balance will be refunded in 48 hrs and service will be provided but no such refund has yet been made to my number.

kindly look into this matter.

Company: Airtel
Country: India

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