Airtel
Layer Notice Issued from Airtel

Hi,

This is Prasanna, my issues is regarding alleged notice sent by Airtel even after I made all the payment and requested for migration.

I had taken a post paid sim from Airtel as there were lot of description found in bill I really fed up and requested for migration to prepaid connection as I was desperately needed that number, I paid all the amount till the day I applied (Saturday) for migration (I have all the bills). Finally those outlet guys said it will get migrated in 24 hrs and gave a new sim and said put this sim when you get message saying Invalid simm, I agreed and left the outlet. I was waiting for 24hrs and I did not get message Invalid sim as that was sunday I thought it might take one more day like that but I did not get message saying Invalid SIM i.e number was not migrated to prepaid. As I was @ chennai by that time I could not reach out to outlet as well as I tried calling to Airtel customer care but they said we have not received any request you just confirm with outlet guys. It was really bothered me so I went to Airtel outlet after 1 week as I was waiting for week end, they said I requested sir but it is not processed I don't know why and asked me to clear the amount for hole week and then they will request once again. I was really bothered and said Se it was not mistake from my side and still you guys are asking me to pay the bill which is really not a problem from my side and I will not pay the bill and left the outlet. But that no was active until 1 or more month till the delay payment date and disconnected the connection, I have not done anything else but just before 2 weeks they issued the layer notice to my communication address given. So Please tell me what to do now?

Thanks,

Prasanna.

Company: Airtel
Country: India
State: Karnataka

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