Airtel
Replacement of cordless handset

111, NewRajadhaniEnclave.

Delhi-110092

Hi Mr. Sunil,

I'd like to appraise your goodself that I am carrying your esteemed company's connection for past 7 to 8yrs. I wasvery happy with the services being rendered to me. But in vain, from the last 8mths. Ihave received the worst of services from your company's end. I have been lodging complaints since last 8mths. in regarding to replacement of my cordless phone which is not working since then. Each time I give a call for registering a complaint I am assured from the service department within the next 24hrs. the complaint would be resolved.

You would be surprised to know Mr. Sunil that without visiting my house the complaint is resolved and there is no solution to the complaint. Now I am left with no other alternate than to proceed to the consumer court with the kind of mental harrasment Iam going through. Before knocking the door of the consumer court I hope of hearing of some positive response from your end.(I NEED ONLY A CORDLESS SET NOT A LANDLINE SET)

Thanking you,

Yours Truly,

Rahul Mehta

gem3vrind@yahoo.co.in

ref.ph.no.42440441

date-21/7

Company: Airtel
Country: India
State: Delhi

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