Airtel
Excess deduction from prepaid account

CUSTOMERS BEWARE OF AIRTEL PREPAID SCAM OF EXCESS DEDUCTIONS AND A COPY OF THE EMAIL ATTACHED FOR YOUR INFORMATION. TAKE CARE AND CHECK YOUR BALANCES IMMEDIATELY. BIG SCAM PERPETRATED ON UNSUSPECTING CUSTOMERS!!! 111111

Subject: Re: Acknowledgement Mail.

Date: 28/09 11:42:14 AM

From: jaffer.sait@gmail.com

To: 121@airtelindia.com

Message body:

Dear Customer Service,

This is NEW COMPLAINT and you are receiving similar complaints because I have

been having SIMILAR problems EVERYDAY. This excess deduction by you is

daylight robbery and theft and a scam that is being perpetrated on unsuspecting

customers. This has been happening regularly over the past two weeks -ever

since I came across this robbery - and I intend to take this matter to TRAI in

the near future if you do not stop this nonsense immediately.

This is an entirely new complaint for an excess deduction which happened this

morning (28th September) and therefore I demand an explanation for this

EXCESS deduction

Jaffer

On 28 September 11:32, wrote:

Dear Airtel Customer,

Thank you for writing to us. We have already received a similar email from you

earlier and the reference number of your previous mail is 2809201012710.

We are currently resolving your query and would revert to you within in 24

Hours.

Warm Regards

Airtel Customer Service

This is an auto-generated response. Kindly do not reply on this mail.

&&&&&&&Original Message&&&&&&&&--

Subject: 9980465011 = Prepaid

Date: 28/09 11:24:45 AM

From: jaffer.sait@gmail.com

To: 121@airtelindia.com

Message body:

Dear Sirs,

This is to bring to your attention that I had made a call this morning to

Number: 8147991107at 11.09am for 0.18 seconds and Re. 1.00 has been deducted as

call charges. Please check your records and confirm whether this is correct or

excess has been deducted.

With best wishes,

Jaffer Mohammed Sait

Company: Airtel
Country: India
State: Karnataka

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