Airtel
Caller Tune Charged without consent

My mobile prepaid no. 9810018197 is being used by me for over 10 years without any caller tune and today suddenly I receive a message stating that some unheard of hindi song called bahara has been set as caller tune whereas i simply hate caller tunes as a concept. all the more, i was charged 15/- rs for setting the tune and 30/- rental. i got the same cancelled immediately but the charges are already taken by the company. there's no response on the customer care line. I fully understand it's a very small amount to complain about but the point is such small amounts taken illegally from numerous clients leads to gross cheating by the company Airtel in this case and no action for reversing these charges. i also work in service industry - banking and such practices needs to be stopped and proper action is required. thanks, rahul saxena

Company: Airtel
Country: India
State: Delhi
City: South Delhi

  <     >