Airtel
Online Recharge Issue with MNP

Dear Sir/Madam,

This is to complaint about a recharge issue with number portability. I have lost some money due to this issue. My prepaid was ported from idea to airtel recently.

The problem is whenever I try to recharge my number online (which is often my mode of recharge), my bank account balance is deducted but no recharge is received. I have contacted airtel cc regarding this issue but they tell me that there is no such issue.

After googling a bit I have found that many more people are facing the same issue. Please do the needful as it is very inconvenient not getting a recharge whenever you want and on top of that getting charged for it. I hope the last thing airtel would want to offer a newly migrated customer is inconvenience.

Thanks.

Rohit Garg

rohhittt@yahoo.com

Company: Airtel
Country: India
State: Delhi

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