Airtel
AIRTEL MNP Complaint

AIRTEL MNP Complent

Location: Nagpur, Maharashtra, India

Posted By: Ravindra M.Wakodikar (Date of posting:03/03)

AIRTEL is Rejecting my Porting Request but not they even inform me about the rejection by making one SMS.

AIRTEL rejecting my MNP application. Process of Porting started on Date:10/02 and porting id given to me is AZ145472. Which expires on Date:24/02.

I am using AIRTEL no 9096373776 (Nagpur, Maharashtra) for nearly the last 3 yrs. And i want to change my mobile operator Through mobile number portability from AIRTEL to TATA Docomo.

And i went to TATA Docomo show room and i submit my id proof and porting charges porting ID.

But i receive a message from TATA Docomo that AIRTEL mobile operator reject your porting. Then i went to the head office of AIRTEL (Dharmpeth area, nagpur) to know what is the problelm, they told me that there is no prob from AIRTEL side you have to contact TATA Docomo they havent complete the processes of porting, so i again go to TATA Docomo office (civil lines, above icici bank Nagpur, Maharashtra). so they show me that AIRTEL had rejected my porting request so we can't help you in this. Then i again go to AIRTEL office and they again told me that thats not our resposibility they are simply delaying my complaint saying somany lies. from last 10, 12 days they kicking me like footboll from AIRTEL office to TATA Docomo office but no onc can tell me the exact ptoblem. Actually MNP is a customer right. but here AIRTEL is denying that right for me.

I am planning to file a complaint in consumer court for compensation. it is big mental harresment to me. PLz help me...

about this problem i had called

at AIRTEL customer care at 121 . 198, 999 number several times and also visit the customer care office at nandanvan and head office at Dharmpeth.

Please. Help me si

Company: Airtel
Country: India
State: Maharashtra
City: Nagpur

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