Airtel
GPRS charges are levied

My mobile no:9831881248. I activated GPRS on 3rd March. I am using

Rs.98/- monthly plan (2 GB) download. But whenever I am using mobile

net sometimes charges are being levied. On same day few times

deducting from my free 2GB data. Why its happing, i try to call to

customer care (198) to speak to service executive after five to two

minutes IVRS saying dial *121# from mobile and disconnecting

automatically. After trying lot of times to contact over Ph:198 for

lodging the complaint the staff is hanging the phone for 10, 15, 7

minutes respectively. the complaint ref No: CBDMO2o310434684 is given

respectively. But still the problem is not resolved, money is

deducting from my balance some times.

Hoping my problem would be solved and waiting for a positive response

on 11 th March it was deducted Rs 8.50 around 10PM, It is one exemple

i have mentioned

Company: Airtel
Country: India
State: West Bengal
City: Howrah

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