Airtel
Deduction of balance without Cause

Dear sir,

This is really feeling bad that i am complaining for airtel services first time as i am a airtel customer from past 7 years and i never had any problem with it but last two days gave me a lot of panic with the same airtel telecom services. my self is anup kumar mandal and i had a no."9752588655". the causes are as follows:

1) I got an SMS from AD-54321 saying "Thanks for downloading java game, and you are charged 50/&-quot;,

What I wonder is, I never downloded any game from the site called Airtel Live. its really a robbery from my account balance.

2) I got one more SMS saying "Thanks for downloading hangama gclub.., and you are charged 99/&-quot;. I do know what this is and why this has got activated for me. Also there was nothing related got downloaded to my mobile either.

i had also complaint to the customer care and interacted with one named Laxmi. and he told me that this is only deduted for downloadind games. that reply is also not satisfactory. the customer care request reference no is CBDOV20314482472.

please do something to get my balance back

Thanks

Anup Kr. Mandal

mob.: 9752588655

Company: Airtel
Country: India
State: Chhattisgarh
City: Korba

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