Airtel
INCORRECT BILLING

I have been using airtel number 9810945756- this number is being used for quite a long time and I never had an issue related to billing system..though I was sometime bad in paying bills- with delay. Bad habit, but I was charged most of the time for my bads... no regret.. Now what I see before my eyes is unbelievable. I see bill that is generated worth INR 25k? Do I see that correctly? Yes I do. I am surprised... someone spoken to me from airtel couple of months back and said he would be activating 3G service on my number called flexishield? Not sure what it was. He said that would cost me some 700 INR where I can avail 2gb data unlimited 3G exp... Was that guy from airtel was right? He said my 3G billing would not breach 2000 INR in any condition... above all my credit limit is limited to 4400 INR. How come bill has crossed that too? Its all a pain n headache for me in simple words... and certainly a shocking change introduced by airtel for customers who are loyal and using their services for long time like me. Not sure where to contact and get this mess off my head. This shocking change put thought process in my head to quit airtel services and find something new. Regards, Madan Gopal

Company: Airtel
Country: India
State: Haryana
City: Gurgaon

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