Airtel
Regarding account balance reduction
- 05-01-2011
- 120
My name is Jeetendra Magraiya. In last few months Airtel deduct my main account balance by automatically activate various value added services on my Mobile number 9755315479.When I complaint regarding balance deduction to Airtel customer care centre then first of all there way of talking is very bad, and they block my number for 24 hours because i was tried so many times to customer care in a day then next day i was again call customer care then CC officer said that you use the airtel live service that why Airtel Frenzo service is activated but i said i never use airtel live service on my mobile because i have broadband connection then he said i noted your problem can be solved in near future. After that day my account balance is continuous deducted by Rs. 5 or Rs 10 from airtel that resulted my account balance to -29.28. When i again contact with CC officer then he gave me Request Reference number COVWC3042041858. but my problem is not solved till the present day
please do something, i am really depressed due to such unwanted deduction of money from Airtel for that service i am never used.
Company: Airtel
Country: India
State: Madhya Pradesh
City: Gwalior