Airtel
Wrong committment and poor services

Respected Sir/Mam,

I, Sanjeet Kumar Sah, want to inform you that I am a Post

Paid customer of Bharti Airtel in Kolkata mobile no. 9831008645. They

advertise as we are The best service provider but Sir/Mam I activated

there missed call alert services on about 26-mar since then I

cant get any alerts. I lodge a complain with them on 08-04. They

called me that your problem is resolve within 13-04 at 5 pm. But

unfortunatily my problem is still on 14-04. Then I had made

another call to customer care again Then I got another 48 hours. But

again I cant get any response from Airtel. Since then I have called

more than 10 times and every time their customer care executive

miscommitted me even out supervisior also misscommit me. every time

they call me that the problem will sort out within 48 hours or we will

call back within 4 hours or 1 hours. Some time I told them that I want

to talk with Supervisor then they response me that Supervisor is busy

I call them that I can hold more than an hour but they response me

that he will call back you. But I cant get any response. After that I

made another complain on 02-May vai e-mail then I got a reply

mail that we are we shall revert to you within 24 hours. But again I

didnt get any response.

So Sir/Mam I requested to you plz do needfull and Plz

dont take my problem as an individual person these types of problem

facing lots of consumers with difference issue. But the companies dont

care to solve these problems.

Hoping for best response from you.

--

Thanks & Regards,

Sanjeet Kumar Sah

Kolkata.

Mob : 91 98310 08645

Company: Airtel
Country: India
State: West Bengal

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