Respected Sir/Mam,
I, Sanjeet Kumar Sah, want to inform you that I am a Post
Paid customer of Bharti Airtel in Kolkata mobile no. 9831008645. They
advertise as we are The best service provider but Sir/Mam I activated
there missed call alert services on about 26-mar since then I
cant get any alerts. I lodge a complain with them on 08-04. They
called me that your problem is resolve within 13-04 at 5 pm. But
unfortunatily my problem is still on 14-04. Then I had made
another call to customer care again Then I got another 48 hours. But
again I cant get any response from Airtel. Since then I have called
more than 10 times and every time their customer care executive
miscommitted me even out supervisior also misscommit me. every time
they call me that the problem will sort out within 48 hours or we will
call back within 4 hours or 1 hours. Some time I told them that I want
to talk with Supervisor then they response me that Supervisor is busy
I call them that I can hold more than an hour but they response me
that he will call back you. But I cant get any response. After that I
made another complain on 02-May vai e-mail then I got a reply
mail that we are we shall revert to you within 24 hours. But again I
didnt get any response.
So Sir/Mam I requested to you plz do needfull and Plz
dont take my problem as an individual person these types of problem
facing lots of consumers with difference issue. But the companies dont
care to solve these problems.
Hoping for best response from you.
--
Thanks & Regards,
Sanjeet Kumar Sah
Kolkata.
Mob : 91 98310 08645
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