Airtel
Unsubscription of Video Talkies service

Telecommunications

Again 1 aur message from airtel,

Dear Customer,

We understand from your previous e-mails, you have expressed concern regarding balance deduction for your airtel mobile number 9955740760.

We regret the inconvenience caused in this regard.

We have analyzed your account and found that, there is a charge of Rs.15/- for Video Subscription service as on 10/08.

Deactivation of service:

We would like to inform you that your concern regarding the deactivation of Video Subscription service has been registered. Please quote the Service Request number 0810456593 in any future communication about this request. Our team will contact you on or before 12-08 with an update on the same.

We request your cooperation until such time.

As a one time benefit we have credited an amount of Rs.15/- on 10/08 and it will be reflected within 24 hours.

We request you to dial *123# to check the details regarding the available balance and validity.

Currently, there is no Value Added Service active on your number.

We request you to dial *121*5# (Toll free) to know active Value Added Services or to deactivate the same.

We hope that we have been able to address your concern suitably.

Please do write in for any further assistance.

Yours Sincerely,

Gowri Natarajan

Customer Care

Bharti Airtel Limited

Your response will help us to enhance your experience with Airtel. Please click on the link below & provide us your valuable feedback on this interaction

Click here to provide feedback

https://ispeed.airtel.in/iVoiceFeedback/Search/EFViewerDE.aspx? info=4B4D4BB4CDCE3051BEDD365EA8E913778A8D8CF67EC21E7F8180868C8586868A8CF6107094F41C63A2E424&refno=Qrc11008111508105155720


Company: Airtel
Country: India
State: Bihar
City: Patna
  <     >  

RELATED COMPLAINTS

Airtel
Airtel Charges Coustomer Care calls...@50p/min

Airtel
No Feedback of complaint against my mobile

AIRTEL DTH Please don't buy
Airtel DTH Please don't buy

Airtel
Unsubscription of Video Talkies service

Airtel Broadband with Landline
Worst Service

Airtel
Amount diverted to others account

Airtel
Regarding GPRS Connection