Again 1 aur message from airtel,
Dear Customer,
We understand from your previous e-mails, you have expressed concern regarding balance deduction for your airtel mobile number 9955740760.
We regret the inconvenience caused in this regard.
We have analyzed your account and found that, there is a charge of Rs.15/- for Video Subscription service as on 10/08.
Deactivation of service:
We would like to inform you that your concern regarding the deactivation of Video Subscription service has been registered. Please quote the Service Request number 0810456593 in any future communication about this request. Our team will contact you on or before 12-08 with an update on the same.
We request your cooperation until such time.
As a one time benefit we have credited an amount of Rs.15/- on 10/08 and it will be reflected within 24 hours.
We request you to dial *123# to check the details regarding the available balance and validity.
Currently, there is no Value Added Service active on your number.
We request you to dial *121*5# (Toll free) to know active Value Added Services or to deactivate the same.
We hope that we have been able to address your concern suitably.
Please do write in for any further assistance.
Yours Sincerely,
Gowri Natarajan
Customer Care
Bharti Airtel Limited
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