Airtel
Unreasonable GPRS charges

This is to register my irate noticing that GPRS usage is calculated and deducted at least 10 times more than the actual usage. This happens for the past two months.

I am confirming this with

1. using other network sim card and using the same browsing

2. My PC suit shows both upload and download usage MB 10 times less than usage shown in my mobile

3. It is very obvious if I use the pop mail which normally use 40-50KB shown as 2.4 MB.

4. I am using 2G package and it is well known the normal speed never exceeds 30KBPS but within 10 seconds I am charged >5MB

I have complained to 198, 121 customer care many times and not resolved. Then I wrote a mail on 14th August to airtel presence and still remaining unresolved. After this my number has been blocked to contact customer care by dialing 198 and 121.

Mathivanan - 9840231989, ira.mathivanan@gmail.com

Company: Airtel
Country: India
State: Tamil Nadu
City: Chennai

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