Airtel
Postpaid Connection Bill

Telecommunications

Hi,

I have taken an Airtel postpaid connection from the Airtel Store in Infosys Pune ECC. I have been unnecessarily charged for my internet usage. I have been following up with the Customer Care since last 20 days and still the issue is not getting resolved.

My bill details:

Total bill: 2968.47

Intenet Usage: 2320.20 (unnecessarily charged)

I got my 2 GB data card activated on 4th of October and according to Airtel I had deactived it the same evening. Which did not happen in any case. Even if it did I am entitled to 512 Mb free data usage according to my basic plan ALC 249. And still I have been charged for the usage of 232 MB.

If I do exclude my internet charges my billing amount would be around 300 Rupees.

I have been cheated and due to this I have been suffering since last 20 days following up with Airtel on every step.

Please help me solve this issue.


Company: Airtel
Country: India
State: Maharashtra
City: Pune
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