Hi,
I have taken an Airtel postpaid connection from the Airtel Store in Infosys Pune ECC. I have been unnecessarily charged for my internet usage. I have been following up with the Customer Care since last 20 days and still the issue is not getting resolved.
My bill details:
Total bill: 2968.47
Intenet Usage: 2320.20 (unnecessarily charged)
I got my 2 GB data card activated on 4th of October and according to Airtel I had deactived it the same evening. Which did not happen in any case. Even if it did I am entitled to 512 Mb free data usage according to my basic plan ALC 249. And still I have been charged for the usage of 232 MB.
If I do exclude my internet charges my billing amount would be around 300 Rupees.
I have been cheated and due to this I have been suffering since last 20 days following up with Airtel on every step.
Please help me solve this issue.
0 comments