Airtel
Airtel VAS wrong deduction

Sir,

I have a Airtel prepaid connection and my No is 9612730194 i had activated DND service against my no but still receiving promotion offers SMS/Calls from Airtel. I have no any Value Added Service started against my No 9612730194 but still they are deduct amount for VAS from my main balance and while I call to customer care they always tell me that all services has stopped against my No 9612730194 and again a Value Added Service they start automatically from there side, the last deduction amount history of VAS are as under.

1. VAS - Rs 3/- Dated 18/10 Time 11:09 PM

2. VAS - Rs 2/- Dated 19/10 Time 08:47 PM

3. VAS - Rs 2/- Dated 19/10 Time 08:47 PM

4. VAS - Rs 2/- Dated 20/10 Time 04:47 PM

5. VAS - Rs 2/- Dated 21/10 Time 09:09 PM

6. VAS - Rs 2/- Dated 22/10 Time 03:35 PM

7. VAS - Rs 1/- Dated 23/10 Time 05:03 PM

8. VAS - Rs 2/- Dated 24/10 Time 07:46 AM

In the view of the above matter i am requesting you to please take the legal action against the company and try to re-fund the deducted amount from my main balance. This is the strategy Airtel do with the entire customer in North East Region to make money for company.

Thanking You

Sanjay Bandyopadhyay

Company: Airtel
Country: India
State: Meghalaya
City: Meghalaya

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