Airtel
Deduction of balance without permission

Telecommunications

Hi

i had this problem past 2months..every alternate day my balance is cut by 6rs evry night... in the night i check my balance and in the morning i see its cut by 6rs... i have called the customer care people 5times by now... and spoken to many people..they say eachtime either some -HUNGAMA.COM or BIPASHAS SECRETS or something has been activated on your phone no.and so the balance is being deducted..by profession i am a doctor and dnt have time for any of these things... i never go to such sites or offers.at the max i use facebook on my phone... but it is ridiculous that such services are activated on my phone n balance is cut without my permission..i had lodged a complaint 15days back, so for 5days it was not cut.but again the same thing is happening since the last 2-3 days... last night my balance was 241rs and today morning its 235rs.i would like to know the reason why this is happening.pls get back to my complaint because talking to ur customer care executives is useless.if not i will think of changing my connection because airtel is giving me a lot of problems.thank u.my email id is poojapkekre@yahoo.com


Company: Airtel
Country: India
State: Karnataka
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