Airtel
Regarding my number 9872987159

I got call regarding my below mentioned complaint from number 9958974967 at 11:35 am on 20-10 .The person called me was very rude and was not listening my complaint. I asked the resolution of my last closed network complaint, but that person was not telling me that whats written in that complaint..Please disconnect my connection as soon as possible.

Check my complaint which was by email...

From: "appellate@airtel.in"

To: pcpc44@yahoo.com

Sent: Wednesday, 19 October 8:50 AM

Subject: Re: REGARDING MY NUMBER S 9872987159 [|BAL|Qrc11810111110346185815|]

Dear Mr. Sharma,

Warm greetings from all of us at airtel.

This is in reference to the email received on 18 October mentioning request for the reversal of late fee charges levied on your airtel mobile number 9872987159 .

We regret the inconvenience caused to you.

As informed earlier, we have already adjusted an amount of Rs.75/- charged towards late fee to your account as a one-time benefit on 09 October. Hence, we regret for the infeasibility to process any reversal for the same.

We take pride in enhancing our customers with our response and friendly approach. It has always been our constant endeavor to ensure, that our customers are delighted by our inimitable approach.

We thank you for your association with airtel and look forward to an enduring relationship.

We hope that this response has addressed your query suitably.

Please do write in for any further assistance.

Please feel free to speak to our call center executive on 121 regarding any issue/concern. You can also email us at 121@in.airtel.com.

You can get in touch with the Nodal Officer with your earlier request or complaint number if it is still unresolved.

You may send an email at nodalofficer.pb@airtel.in or you may call at 9878434865 from 9:30 AM to 6:30 PM Monday to Friday. The Nodal officer will provide a resolution to your complaint in 10 days.

If you do not receive a satisfactory response from Nodal officer you may send an email at appellate.pb@airtel.in or you may call at 9878444865 from 9:30 AM to 6:30 PM Monday to Friday.

Warm Regards Shalini Sharma Appellate Office Bharti Airtel Limited

Your response will help us to enhance your experience with Airtel. Please click on the link below & provide us your valuable feedback on this interaction

Click here to provide feedback

https://ispeed.airtel.in/iVoiceFeedback/Search/EFViewerDE.aspx? info=6F91F7 17A9BFC 7 F7491F4 1 0 D D7093F21F468AD53759A0E72A63A4E4276EACE72C53B5DB2363A4E8&refno=Qrc11810111110346185815

&&&Original Message&&&-

From: pcpc44@yahoo.com

To: appellate@airtel.in

Cc:

Sent: 18/10 11:14:28 AM

Subject: Re: REGARDING MY NUMBER S 9872987159 [|BAL|Qrc11510110010066136396|]

I want waiver of all late payments in my all bills uptill now or disconnect my

connection. My alternate number is 0172-6541950

From: "appellate@airtel.in"

To: pcpc44@yahoo.com

Sent: Tuesday, 18 October 10:59 AM

Subject: Re: REGARDING MY NUMBER S 9872987159 [|BAL|Qrc11510110010066136396|]

Dear Mr. Sharma,

Warm greetings from all of us at airtel.

This is in reference to the email received on 15 October mentioning

request for the reversal of late fee charges levied on your airtel mobile

number 9872987159 .

We regret the inconvenience caused to you.

We tried contacting you on your mobile number 9872987159 on 18 October at

10:03 AM, however, there was no response from your end. So we request you to

please revert with an alternate number and suitable time to contact you.

We would like to inform you that, we have already adjusted an amount of Rs.75/-

charged towards late fee to your account as a one-time benefit on 09 October

2011. Hence, we regret for the infeasibility to process any reversal for the

same.

We take pride in enhancing our customers with our response and friendly

approach. It has always been our constant endeavor to ensure, that our

customers are delighted by our inimitable approach.

We thank you for your association with airtel and look forward to an enduring

relationship.

We hope that this response has addressed your query suitably.

Please do write in for any further assistance.

Please feel free to speak to our call center executive on 121 regarding any

issue/concern. You can also email us at 121@in.airtel.com.

You can get in touch with the Nodal Officer with your earlier request or

complaint number if it is still unresolved.

You may send an email at nodalofficer.pb@airtel.in or you may call at

9878434865 from 9:30 AM to 6:30 PM Monday to Friday. The Nodal officer will

provide a resolution to your complaint in 10 days.

If you do not receive a satisfactory response from Nodal officer you may send

an email at appellate.pb@airtel.in or you may call at 9878444865 from 9:30 AM

to 6:30 PM Monday to Friday.

Warm Regards Shalini Sharma Appellate Office Bharti Airtel Limited

Your response will help us to enhance your experience with Airtel. Please click

on the link below & provide us your valuable feedback on this interaction

Click here to provide feedback

https://ispeed.airtel.in/iVoiceFeedback/Search/EFViewerDE.aspx? info=0C C

A778081828A8AF311749EFF D

D7093F21F468AD53759BFC6C4CDCECF3154B6DE256AAAEB107B848B&refno=Qrc115101100100661

36396

&&&Original Message&&&-

From: pcpc44@yahoo.com

To: appellate@airtel.in

Cc:

Sent: 15/10 12:29:54 AM

Subject: Re: REGARDING MY NUMBER S 9872987159 [|BAL|Qrc11210111210366086559|]

I want waiver of all late payments in my all bills uptill now or disconnect my

connection.

Company: Airtel
Country: India
State: Chandigarh
City: Chandigarh

  <     >