I got call regarding my below mentioned complaint from number 9958974967 at 11:35 am on 20-10 .The person called me was very rude and was not listening my complaint. I asked the resolution of my last closed network complaint, but that person was not telling me that whats written in that complaint..Please disconnect my connection as soon as possible.
Check my complaint which was by email...
From: "[email protected]"
To: [email protected]
Sent: Wednesday, 19 October 8:50 AM
Subject: Re: REGARDING MY NUMBER S 9872987159 [|BAL|Qrc11810111110346185815|]
Dear Mr. Sharma,
Warm greetings from all of us at airtel.
This is in reference to the email received on 18 October mentioning request for the reversal of late fee charges levied on your airtel mobile number 9872987159 .
We regret the inconvenience caused to you.
As informed earlier, we have already adjusted an amount of Rs.75/- charged towards late fee to your account as a one-time benefit on 09 October. Hence, we regret for the infeasibility to process any reversal for the same.
We take pride in enhancing our customers with our response and friendly approach. It has always been our constant endeavor to ensure, that our customers are delighted by our inimitable approach.
We thank you for your association with airtel and look forward to an enduring relationship.
We hope that this response has addressed your query suitably.
Please do write in for any further assistance.
Please feel free to speak to our call center executive on 121 regarding any issue/concern. You can also email us at [email protected].
You can get in touch with the Nodal Officer with your earlier request or complaint number if it is still unresolved.
You may send an email at [email protected] or you may call at 9878434865 from 9:30 AM to 6:30 PM Monday to Friday. The Nodal officer will provide a resolution to your complaint in 10 days.
If you do not receive a satisfactory response from Nodal officer you may send an email at [email protected] or you may call at 9878444865 from 9:30 AM to 6:30 PM Monday to Friday.
Warm Regards Shalini Sharma Appellate Office Bharti Airtel Limited
Your response will help us to enhance your experience with Airtel. Please click on the link below & provide us your valuable feedback on this interaction
Click here to provide feedback
https://ispeed.airtel.in/iVoiceFeedback/Search/EFViewerDE.aspx? info=6F91F7 17A9BFC 7 F7491F4 1 0 D D7093F21F468AD53759A0E72A63A4E4276EACE72C53B5DB2363A4E8&refno=Qrc11810111110346185815
&&&Original Message&&&-
From: [email protected]
To: [email protected]
Cc:
Sent: 18/10 11:14:28 AM
Subject: Re: REGARDING MY NUMBER S 9872987159 [|BAL|Qrc11510110010066136396|]
I want waiver of all late payments in my all bills uptill now or disconnect my
connection. My alternate number is 0172-6541950
From: "[email protected]"
To: [email protected]
Sent: Tuesday, 18 October 10:59 AM
Subject: Re: REGARDING MY NUMBER S 9872987159 [|BAL|Qrc11510110010066136396|]
Dear Mr. Sharma,
Warm greetings from all of us at airtel.
This is in reference to the email received on 15 October mentioning
request for the reversal of late fee charges levied on your airtel mobile
number 9872987159 .
We regret the inconvenience caused to you.
We tried contacting you on your mobile number 9872987159 on 18 October at
10:03 AM, however, there was no response from your end. So we request you to
please revert with an alternate number and suitable time to contact you.
We would like to inform you that, we have already adjusted an amount of Rs.75/-
charged towards late fee to your account as a one-time benefit on 09 October
2011. Hence, we regret for the infeasibility to process any reversal for the
same.
We take pride in enhancing our customers with our response and friendly
approach. It has always been our constant endeavor to ensure, that our
customers are delighted by our inimitable approach.
We thank you for your association with airtel and look forward to an enduring
relationship.
We hope that this response has addressed your query suitably.
Please do write in for any further assistance.
Please feel free to speak to our call center executive on 121 regarding any
issue/concern. You can also email us at [email protected].
You can get in touch with the Nodal Officer with your earlier request or
complaint number if it is still unresolved.
You may send an email at [email protected] or you may call at
9878434865 from 9:30 AM to 6:30 PM Monday to Friday. The Nodal officer will
provide a resolution to your complaint in 10 days.
If you do not receive a satisfactory response from Nodal officer you may send
an email at [email protected] or you may call at 9878444865 from 9:30 AM
to 6:30 PM Monday to Friday.
Warm Regards Shalini Sharma Appellate Office Bharti Airtel Limited
Your response will help us to enhance your experience with Airtel. Please click
on the link below & provide us your valuable feedback on this interaction
Click here to provide feedback
https://ispeed.airtel.in/iVoiceFeedback/Search/EFViewerDE.aspx? info=0C C
A778081828A8AF311749EFF D
D7093F21F468AD53759BFC6C4CDCECF3154B6DE256AAAEB107B848B&refno=Qrc115101100100661
36396
&&&Original Message&&&-
From: [email protected]
To: [email protected]
Cc:
Sent: 15/10 12:29:54 AM
Subject: Re: REGARDING MY NUMBER S 9872987159 [|BAL|Qrc11210111210366086559|]
I want waiver of all late payments in my all bills uptill now or disconnect my
connection.
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