Airtel
Wrong charges for GPRS internet

I had activated a 1 gb free GPRS plan, but I have been charged Rs. 872 for Airtel GPRS even though the plan has been activated. The Customer support refuses to give a waiver for the amount of the GPRS, even though I am a subscriber of Airtel GPRS for more than 5 months.

Complaint numbers and interaction numbers are listed below.

6th October : 39960215

10th October : 946601342 (for unbilled usage, reference for call, not complaint)

5th November: 40429891 (Waiver of bill for internet)

17th november interaction id : 962460270

Company: Airtel
Country: India
State: Maharashtra

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